Children must be over 8 years old and accompanied by an adult if 8 – 15 years old (adult does not have to purchase an experience to accompany although will not be able to enter the enclosure unless they do).
Maximum Group Size
The experience will be for no more than 4 people at a time.
Our meerkats have to be cared for every day so the experience will run regardless of the weather.
Please wear old, durable clothing that you do not mind getting dirty. Sometimes meerkats will climb on you (or chew your shoe). You must wear covered footwear to participate. Warm clothing is advised in the winter.
We make every effort to accommodate people with a disability but due to practicality and health and safety this may not always be possible. Please contact us for advice before booking.
Terms and Conditions
The following terms and conditions apply when purchasing any experience with Second Chance Animal Rescue;
Experiences will be available on selected dates according to availability. Places are booked on a first come, first served basis. Please do not assume your experience is booked until you have received your booking confirmation email.
It is the responsibility of the purchaser to ensure that the information you have supplied to us is accurate prior to making a purchase as we are only responsible for issuing gift vouchers based on the information you provide.
Experiences are not for re-sale. Any vouchers advertised for sale by parties other than Second Chance Animal Rescue will be cancelled.
Vouchers purchased as a gift will be valid for 12 months from the date of purchase.
You must arrive at least 10 minutes prior to your experience. If you arrive more than 15 minutes late we reserve the right to cancel the experience, which will unfortunately not be rescheduled.
Once a date has been booked for your experience we will only be able to change the date or cancel with a minimum of 1 months notice. After this time we will only be able to change the date or time under exceptional circumstances such as illness or bereavement.
Regrettably, certain guests will be unable to take part including people with relevant phobias or known allergies, pregnant woman and immunocompromised individuals. Whilst we make every effort to accommodate people with disabilities this may not always be possible due to practicality or health and safety.
We reserve the right to change or cancel dates for any of our experiences due to reasons such as minimum number of participants not being reached, animal welfare issues, staff shortage or health issues. We will try to notify purchasers of any changes or cancellations as early as possible. (Unfortunately we cannot be held responsible for other costs affected by such changes including travel and accommodation etc).
We reserve the right to remove any participant from the premises without a refund if they are thought to be behaving in any way that is unsuitable, including unsafely or aggressively towards people or animals.
Vouchers cannot be exchanged for cash.